Remember that TheTieXchange.com™ is a true peer-to-peer exchanging system. If you have problems with an exchange, you should attempt to settle it by contacting your exchanging partner yourself, and feel free to rate them poorly if they fail to satisfy your concerns. If, however, you believe you have been victimized by an unscrupulous exchanger, please report their screen name to the site and describe what you experienced. While TheTieXchange.com™ does not mediate between users to resolve disputes, we reserve the right to terminate the account of a user found to be in violation of the User Agreement.